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Getting your pages on-line. We recommend you set your passive mode ON To place your pages on-line you need a HTML editor or text editor and/or HTML programming knowledge, a graphic program , and a File Transfer Protocol program (FTP program) There are many available and the one you should use may depend on the software you are using to generate your pages. In general, if you are using FrontPage TM and have selected extensions available on your web site, you must use FrontPage TM for most of your uploading or other solutions. If it cannot be done in FrontPage TM , a series of special techniques must be used (and there is no guarantee that the upload will hold). If you are using Frontpage TM or another product and do not use FrontPage TM extensions, you can use any standard Internet FTP client . If you are a FrontPage TM user and had the FrontPage TM extensions loaded as a part of your site, you must upload most of your pages through that program. Please refer to your FrontPage TM manual for how to do this and when you can use a FTP program. Of course, you may wish to obtain an FTP program in order to work on files outside of the FrontPage TM directory structure. FrontPage TM d has some distinct advantages and some distinct disadvantages. Some discussion about web editing programs are available on this site . In any case, before selecting this option, please discuss the FrontPage TM features issues with us so we can best advise you in producing the most economical and optimum Internet marketing operation for your business. For additional details about FTP programs, see our FTP assistance area.
Mac Users: If you are a Mac user, you may want to try Fetch, which may be downloaded for free at: http://www.dartmouth.edu/pages/softdev/fetch.html or at: http://tucows.lauderdale.net/mac/ftp.htm
Alpha case of the file names you use All our servers run a variation of UNIX or Windows NT4. All these operating systems are case sensitive. If you upload your files with upper
case letters in them, then all your references to them, including the HTML references must match the exact case used during the upload. We recommend that you keep, as much as possible, all your file names
in lower case. While this can be a little more difficult in windows 95 and some other systems, it helps you keep the actual file name straight and helps you when telling people an address. (You can say,
all lower case, instead of upper case O small case office, then upper case O, etc.) We strongly recommended against file names with spaces or special control characters too. Getting your home page to load automatically If you name your main loading file either
when people enter the base URL, this file will be loaded automatically. Remember to name it in all lowercase (i.e., not "INDEX.HTM"). Use these name in each home and sub-directory. The home directory will be first directory you see when accessing the web server via ftp. Use the "mkdir" feature in the FTP client software to create sub-directories and place an index.htm or similar file in each of these directories. Failure to place an index.htm type file may allow your visitors to see much more than you want them too and produces an unprofessional impression. Running your own scripts: If you want to run your own cgi scripts, you should make a directory specifically for that purpose and place your scripts in that directory. CGI, Perl, Shell, C and the rest are true programming. You can affect other customers and their clients by locking up a machine and are responsible for practicing care and expertise in generating your own scripts. We suggest you obtain one of the many books available on the subject. We have some of our recommendations available in the common bookstore with the Office On Web web site at : http://officeonweb.com/suite101/bookstor.htm . Make the directory an executable one. Our computer system requires all scripts to have a cgi extension, regardless of their base language (be it cgi, Perl, UNIX Shell, or C. Perl ) All cgi types of programs are self-compiling. Using the common cgiemail or webform: Creating non-virtual web sites Virtual domain: Creating a non-virtual web site on your virtual domain is easy. Just create a new directory (or folder to MAC users) and then upload the main loading page (index.htm) for that non-virtual site. You can setup as many non-virtual web sites as you wish. If you wish to have others FTP into the site, you should obtain a special non-virtual location FTP access for your client. This is highly recommended if you are subletting your virtual space and it is only a nominal fee. (This avoids having your site to go down due to a simple error on the part of your client or their representative.) Unless an additional FTP access is required, we only charge an additional fee if you go over the allotted disk space limit that was specified in your particular pricing plan. Non-virtual domain: Non-virtual domains within a sublet virtual space is available only when requested without FTP access. At present, we do not have the ability on our servers to make a sublet type access authorization. They would need to use your FTP access. We only charge an additional fee if you go over the allotted disk space limit that was specified in your particular pricing plan. FTC regulations require that an option for secure data, such as credit card information, be provided for the visitor. Federal guidelines are four level security as a minimum. As the knowledgeable entity, the business requesting that data must transmit that information securely within their operations. The cost for adding a certificate of your own is about $330 per year. If you are using our certificate through being on one of our domain areas or through agreement, you obtain this capacity through us. However, this removes "name identity" which larger firms usually prefer to keep. We ship your requested domain registration after completion of the site setup and verification that it is operating properly by our technicians. InterNIC will take from one day to one month for them to make the registration active. Once they do this, it takes two to five days to propagate (be recognized) throughout the entire Internet. Your request for registration will have been processed by the time you receive notification of your domain IP number being brought on-line. InterNIC will contract you directly for billing and other queries. Wait until you are sure the propagation has occurred before announcing your site. After this has occurred, check out our submitpg.htm assistance and hints web page. We offer many specials and highly professional expert registration services and advertising services too. Log files contain site traffic and statistics for that site traffic. The more popular your site, the larger these files. Raw log files are automatically generated by the server. For each virtual domain site a nightly run is made to generate a simple analysis file using a web site statistical analysis generator. Every virtual domain creates professional logs and a daily statistical review of the current month. Prior months are also made available. Non-virtual domains are only analyzed each month, within 5-days of the end of each month where we provide a similar file which has some of your site's statistics compiled in list format. For either option, these files are in a protected area that is just for your use. You will need your user id and password to see these. Alternatively, you may use a counter (we advise against these), purchase a web site statistical analyzer, or purchase one of our highly economical, useful, and reliable visitor statistics monitoring service options. Raw log files are very hard to manage and are sometimes difficult to understand. Good monitoring software is often expensive ($1,000 per copy is common and yearly updates often run $300 per copy), difficult to operate (8-16 hours per month for program setup), and time consuming (1-4 hours per month to operate for a specific site). Use of a third part software, unless you are in serious marketing and advertising efforts, is unnecessary as we include an extremely capable analyzer run with every domain we host. Analyze, Improve, and Maintain (AIM) customers, or marketing managed clients, receive additional highly informative reports. The too are available in a location that only they are informed about. (If you have one of these options and do not receive an e-mail with this location, please contact us with your password and username ready). Remember that hits, requests, and visitors are all very different. A visitor is a person that accesses with site in some way. When someone accesses a html type page, this is considered a hit. Requests are everything sent to the visitor and includes all graphics, backgrounds, and other related features. Visitors are hard to define. The same person can come back to your site many times and may be considered a different visitor. That is because servers with dial-in accounts often assign a temporary access name for each person that dials-in. An access from a particular ISP could be the same person, or someone else, irrespective of whether the name they access under is the same or different. Statistical programs take these features into account and give you meaningful data. For example, suppose you have told everyone about your web site and thousands of people are visiting the front page everyday. If they never go past the front page, all that advertising is being wasted, The page may be causing them to leave your site and never see all the features you pace on your web site for them. We consider anything less than two page accesses per visitor to be a nonproductive visit. Too many per visitor usually means a competitor has been attracted to the site. If you have had us add FrontPage extensions to your site after the initial setup, we may need to add an alias to our root configuration file for you to be able to view your logs. Just let us know if this problem arises and we will be glad to correct it.
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